【Unmanned Aircraft Remote Pilot certification】
Frequently asked questions

For the system of drone, see the website of the MLIT.

Please refer to the Ministry of Land, Infrastructure, Transport and Tourism website (Summary of Unmanned Aircraft Remote Pilot Certificate System) for information on the system for Unmanned Aircraft Remote Pilot Certification.

The registered email address and telephone number will be used to contact you in regards to necessary application procedures, such as notification of application receipt and notification of request for correction of the application. Please note that emails will be sent from information@dips.mlit.go.jp, so please configure for email settings to ensure you receive emails from this address. If there are special circumstances such as the inability to respond to corrections for a long period of time, we may contact you from an email address of the secretariat other than the above email address.

The UAs help desk accepts inquiries by phone.

*It may be difficult to get through in some time periods of a day. In such a case, call us later

It is explained on the page of personal information protection. Check the page of personal information protection.

Details are listed on the Accessibility page. Please refer to the Accessibility page.

Download the operation manual on the page of the user guide. Check the page of the user guide.

If you do not make any operation for a certain time, you will be logged out automatically from the DIPS2.0. Log in again and make an operation.

The time required for entry depends on the procedure, the preparation condition of the information which has to entered, and the degree of proficiency of the applicant for operations of a PC.

The time required for entry is expected to be about 20 minutes in the case of a registration procedure by a person who uses a PC on a daily basis with all information which has to be entered prepared in advance.

Refer here for procedures to change your account information.

Automatic login is not available. The ID issued and the password you set when opening your account are required.

Various applications for skill certificates are intended for individuals. Therefore, please use an individual account.

Not required.

Multiple skill certificates cannot be issued. Even if you are certified as both unmanned aircraft remote pilot CLASS Ⅰ and CLASS Ⅱ, you will only be issued one Unmanned Aircraft Remote Pilot Certificate.

The following items are required to apply for Unmanned Aircraft Remote Pilot Certificate. Please refer to the operation manual for details.

• Remote Pilot Qualification (electronic file) *Required
• Training Course Completion Certificate (electronic file) *If you have one

No. Only one UAS type is allowed per application.

It depends on the application status, but after procedures are completed, it should be easy to complete procedures within the following approximate number of days.

• For unmanned aircraft remote pilot CLASS Ⅰ, 10 business days from after paying registration and license tax until Unmanned Aircraft Remote Pilot Certificate is delivered
• For unmanned aircraft remote pilot CLASS Ⅱ, 10 business days from after the screening is completed to the issuance of Unmanned Aircraft Remote Pilot Certificate

You can confirm the application status. For the confirmation procedure, see the operation manual.

You cannot directly correct the contents in the middle of an application, but you can cancel/drop an application, correct the application contents, and reapply. For the procedures to cancel/drop an application see the operation manual and to reapply, see the operation manual.

Proxy applications will be available in a future release.

Depending on the settings of your carrier, etc., you may not receive e-mails from the DIPS2.0. Check the e-mail settings of your carrier, etc. and change the settings to allow reception of e-mails from “information@dips.mlit.go.jp”.

If the application status is "Waiting for procedure contents confirmation," "Currently processing corrections," or "Currently paying fees," you can withdraw the application and correct the application contents.

If you withdraw the application, the application status will be changed to "Procedures cancelled."

If the application status is "Waiting for procedures," "Currently paying registration and license tax," "Waiting for mailing procedures," "Procedures completed," or "Cancelled," the application cannot be withdrawn. In that case, please contact us using the contact details below.

*It may be difficult to connect by telephone depending on the time of day. In that case, please allow sufficient time to conduct the call.

Please refer to the operation manual for procedures used to confirm the application status.

You can change the telephone number and email address by applying for attribute change. Please refer to the operation manual for procedures. Please note that when applying for Unmanned Aircraft Remote Pilot Certificate, information is acquired from the attribute information linked to Remote Pilot Applicant Number registered that was registered in advance. This information cannot be corrected when applying for Unmanned Aircraft Remote Pilot Certificate. Before starting an application for Unmanned Aircraft Remote Pilot Certificate, please submit an attribute change application to change the registration information.

No, these items cannot be changed when applying for Unmanned Aircraft Remote Pilot Certificate. Information such as your name, address, facial photograph are automatically reflected from the registration information of your Remote Pilot Applicant Number. If you want to change such information, please apply in advance to change attributes. Please refer to the operation manual for procedures to apply for changing attributes.

Persons under the age of 16 cannot obtain Unmanned Aircraft Remote Pilot Certificate.

It is possible. Please click the "English" button in the upper right corner of the DIPS2.0 home page to switch the language, and then proceed to the application for the Unmanned Aircraft Remote Pilot Certification.

It is available. If you wish to browse and use the website in English, please click the "English" button in the upper right corner of the DIPS 2.0 home page screen to switch languages before proceeding to the application for Unmanned Aircraft Remote Pilot Certification.

It is available. If you wish to browse and use the website in English, please click the "English" button in the upper right corner of the DIPS 2.0 home page screen to switch languages before proceeding to the application for Unmanned Aircraft Remote Pilot Certification.

Yes, you can. It is possible to limitation change only for unmanned aircraft remote pilot CLASS Ⅱ by applying for changes to restrictions.

In that case, it is necessary to issue a passing Remote Pilot Qualification for Limitation Change only for unmanned aircraft remote pilot CLASS Ⅱ.

No. It is only possible to limitation change for one UAS type per one application for limitation change.

You can reissue your Unmanned Aircraft Remote Pilot Certificate by submitting an application for reissuance. Please refer to the operation manual for the procedure.

You can renew your Unmanned Aircraft Remote Pilot Certificate by submitting an application for renewal. Please refer to theoperation manual for the procedure.

You can return your Unmanned Aircraft Remote Pilot Certificate by submitting an application for return. Please refer to the operation manual for the procedure.

Please note that the Unmanned Aircraft Remote Pilot Certificate will become invalid once the return application process is completed.

You will have to submit a new application for a certificate if you need the Unmanned Aircraft Remote Pilot Certificate after you have returned the certificate.

The amount of fees for various applications for Unmanned Aircraft Remote Pilot Certificate are as follows. Please refer here for details.

• New application: 3,000 yen (same price for both CLASS I and CLASS II)
• Application for limitation change: 2,850 yen (same price for both CLASS I and CLASS II)
• Application for reissuance: 2,850 yen (same price for both CLASS I and CLASS II)
• Application for renewal: 2,850 yen (same price for both CLASS I and CLASS II)

You can pay within one month after the notification of payment by using an ATM that supports Pay-easy, internet banking that supports Pay-easy, or paying by credit card. After one month has passed, please prepare the amount of fees and re-apply.

The deadline for paying fees is listed in the notification email entitled "Subject: [Drone Registration System] Notice of Application Receipt and Payment of Fees" from the secretariat. Please check this email for the payment number that is required when paying the fees.

Payments can be made by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy. However, if you selected identity verification by mail, you cannot be by credit card.

No. We do not issue receipts for fees paid.

No. Please pay the fees by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy.

No. Please pay the fees by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy.

The amount of registration and license tax amount is 3,000 yen. (unmanned aircraft remote pilot CLASS Ⅰ only)

In the case of registration and license tax, you can pay within one month after the notification of payment by using an ATM that supports Pay-easy, internet banking that supports Pay-easy, or paying directly to the Kojimachi Tax Office of the Tokyo Regional Taxation Bureau.

The deadline for payment of the registration and license tax is listed in the notification email from the secretariat entitled "Subject: [DIPS2.0] Notice of Payment of Registration and License Tax." Please check this email for the payment number that is required when paying the registration and license tax.

Payments can be made at an ATM that supports Pay-easy, internet banking that supports Pay-easy, or paying directly to the Kojimachi Tax Office of the Tokyo Regional Taxation Bureau.

You can only use a revenue stamp when paying directly to the Kojimachi Tax Office of the Tokyo Regional Taxation Bureau.

No. Please pay the registration and license tax by one of the following methods: an ATM that supports Pay-easy, internet banking that supports Pay-easy, or payment directly to the Kojimachi Tax Office of the Tokyo Regional Taxation Bureau.

Pay-easy is a service that allows you to pay taxes, utility bills, and various other charges from your computer, smartphone, mobile phone, or an ATM without having to wait in line at financial institution counters or convenience store registers. Please refer to the official Pay-easy website for further information.

Please refer to "Search for financial institutions that accept payments from ATMs" on the "Financial institutions that support Pay-easy" page.

The types of fees that can be paid and the service hours that can be used differ depending on the financial institution. For details, please contact each financial institution.

No transaction fees are incurred for payment.

You cannot use the shared ATMs installed in convenience stores. Instead, please use the ATMs of financial institutions. You can also use the ATMs of financial institutions installed in convenience stores (e.g. Japan Post Bank of Family Mart).

Please refer to the official Pay-easy website for information on ATMs that support Pay-easy.

Please refer to the official Pay-easy website. The types of fees that can be paid and the service hours that can be used differ depending on the financial institution. For details, please contact each financial institution.

Please refer to the official Pay-easy website. The types of fees that can be paid and the service hours that can be used differ depending on the financial institution. For details, please contact each financial institution.

Withdrawal from your bank account will be made at specified intervals (example: once a month), which makes it easier to manage. Also, cash is not required during the procedure.

Payment by credit card may not be available due to maintenance of related systems, etc. Also, payment by credit card will not be available in the event of system failure.

No, the user does not bear the settlement fees.

Yes. The credit card cannot be used by anyone other than the person whose name is printed on the card, so it must be the same person.

You need to prepare a credit card that can be used for the procedures.

The following credit cards can be used:

Mastercard, VISA, JCB, American Express

Multiple credit cards cannot be used in procedures for a single payment.

Once the payment is completed, the applicant will receive an email entitled "Notice of payment completion (credit card payment)."

Payment of credit card usage fees is based on the membership agreement of the credit card company. The billing date, etc., vary depending on the credit card company. Please confirm the billing date, etc., on the usage statement issued by the credit card company, or contact the credit card company at the contact information listed on the back of the card.

If you pay the fees by credit card, the payment date will be the day on which the credit card transaction was performed.

Points are based on the membership agreement of the credit card company. Please contact the credit card company at the contact information listed on the back of the card.

No. The payment is a single payment. Payment in installments cannot be selected.

The security code is the last 3 digits of the number printed on the back of the card. For American Express, it is the 4 digits of the number printed on the front of the card. If you do not know the security code, please contact the credit card company at the contact information listed on the back of the card.

You can select the payment method for each procedure.

The error code "RM01" is displayed when the credit card you used is invalid or exceeds the credit limit. Please use another valid credit card or contact the credit card company at the contact information listed on the back of the card.